Tip 1: Apply a small amount of baby oil or coconut oil on a cotton swab to the knot. This will make the chain slippery. If the knot doesn't come out with a slight tug, massage the oil into the chain a little more and try again.
Tip 2: Use a wooden skewer or straight pin and slip it through the middle of the tangle to loosen it and make it easier to untangle.
Tip 3: Sprinkle baby powder onto the necklace and work through the knots with a safety pin. The powder reduces friction, making the chain easier to pull through and untangle. When you're done, just wipe the chain down with a paper towel and follow up with our Freshie & Zero polishing cloth.
"How do I avoid tangles?"
Keeping your jewelry untangled is all about storage! From a key holder in your closet to organizers made for jewelry and even traveling with the chains fed through straws, there are a ton of options to keep your chains untangled!
"I tried to untangle my F&Z necklace and it broke :( What do I do?"
We can help you there too! If you have a broken Freshie & Zero necklace, you can fill out the Repair Form, send it to our studio, and we will send it back to you! Contact us to get started!